TECHNOLOGY AND BUSINESS SUPPORT

The mission of the Technology & Business Support Section (TBS) is to optimize the Department's ability to protect and serve Louisiana citizens and visitors to Louisiana through the efficient and innovative use of the most advanced information technology and processes available. The TBS accomplishes this through the strategic use of technology, efficient business practices, and progressive mobile communication platforms. The TBS is comprised of three primary units: Technology Management, Business Support, and Mobility and Communication Services.

Technology Management

The Technology Management Team (TMT)is responsible for meeting present and future challenges of law enforcement while developing, delivering, and supporting the Department's mission through the efficient and effective use of technology. In particular, the TMT is responsible for administering and managing the Department's CAD/RMS System, Body Worn In-car Camera Video Libraries, Cellular Device Management, the eCitation Program, Electronic Warrant Systems, Training Management and Records Systems, and the eCrash Report Program. The TMT is also responsible for Critical Technological Assessment and Development, GIS Reporting, Auditing, Systems modification, Network Enhancement, and Operational Support to ensure resources are fully utilized.

Mobility and Communication Services

Mobility and Communication Services (MCS) augments the state law enforcement community's ability to protect and serve through the administration, management and maintenance of the Louisiana Wireless Information Network (LWIN) and statewide mobility platforms. The MCS is also responsible for the management and support of Louisiana State Police Mobile Data Terminals, RADARs, patrol platform cellular connectivity, fleet and body worn camera systems, mobile and portable radios, as well as broadband communications which facilitate mobility requirements. The MCS participates as an acting member of the Statewide Interoperability Executive Committee (SIEC) and Technical sub-committee. As a member, it is the responsibility of MCS to provide technical advisory related to proposed and future system and technology enhancements.

Business Support

The Business Support Unit (BSU) identifies and develops efficiencies in administrative processes having strategic value to the Department's Support, Investigative, and Enforcement activities. The BSU is also the State Police’s Property Custodian, and provides a variety of State Purchasing guidance and assistance to the differing sections of the Department. The BSU directly supports each of the Commands with defined administrative matters in order to allow the Commands to focus more attention on operational matters. In addition, the BSU develops and maintains expertise in the various workflows and processes of Departmental Administrative Matters, and serves as a resource and repository for all business-related matters. The BSU administers the Department's CJIS Vendor Vetting Program (CVVP).