Gaming Enforcement Division - Gaming Operations Section


The Operations Section oversees and regulates licensed casinos and gaming establishments located throughout Louisiana. The Section is responsible for the processing and investigating applicants for licensure or permitting in the local Casino Gaming and Video Poker industries. The Section investigates and enforces all laws, rules, and regulations, concentrating on the provisions in the Gaming Statutes found in L.R.S. Title 27.

These establishments include licensed Riverboat Casinos, the Land-Based Casino in New Orleans, Slots at the Horse Racetracks, and Video Poker locations. The Section is responsible for the intake, processing, and investigation of applicants for licensure or permitting in the Video Poker and Casino Gaming industries. After conducting the investigations of applicants, the investigative findings are submitted to the LGCB for licensing determination. Investigations, as provided by Title 27, are required to be conducted under the direct supervision of sworn law enforcement officers. The Region shall investigate and enforce all laws, rules, and regulations concentrating on the provisions of Title 27.

The Operations Section has field offices statewide in Baton Rouge, New Orleans, Breaux Bridge, Lake Charles, and Bossier City. Inquiries should be made through the office located nearest the activity in question; however, all inquiries are welcome and will be routed to the appropriate office.

Baton Rouge Field Office - Headquarters

7919 Independence Blvd., Box A-3
Baton Rouge, LA 70806

Phone: 225-925-1900 or 1901
Fax: 225-922-1580


Baton Rouge Area Properties

Hollywood - Baton Rouge – Riverboat
Belle of Baton Rouge – Riverboat
L'Auberge - Baton Rouge – Riverboat


New Orleans Field Office

1450 Poydras Street, Suite 1300
New Orleans, LA 70112-1214

Phone: 504-310-7000
Fax: 504-568-8633


New Orleans Area Properties

Harrah’s/Caesars - New Orleans – Land-Based Casino
Boomtown - New Orleans – Riverboat
Treasure Chest – Riverboat
Fair Grounds - Racetrack and Casino

Breaux Bridge Field Office

437 West Mills Ave.
Breaux Bridge, LA 70517

Phone: 337-332-8070
Fax: 337-332-0708


Breaux Bridge Area Properties

Amelia Belle – Riverboat
Evangeline Downs - Racetrack and Casino

Lake Charles Field Office

751 Bayou Pines East
Lake Charles, LA 70601

Phone: 337-491-2850
Fax: 337-491-2852


Lake Charles Area Properties

Isle of Capri - Lake Charles - Riverboat
Golden Nugget - Lake Charles - Riverboat
L'Auberge - Lake Charles - Riverboat
Delta Downs - Racetrack

Bossier Field Office

4183 Viking Drive
Bossier City, LA 71111

Phone: 318-741-7100
Fax: 318-741-7471


Bossier Area Properties

Bally's - Shreveport - Riverboat
Sam's Town - Shreveport - Riverboat
Boomtown - Bossier City - Riverboat
Horseshoe - Bossier City - Riverboat
DiamondJacks - Bossier City - Riverboat
Louisiana Downs - Racetrack
Margaritaville - Bossier City - Riverboat